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Retail Inkjet Solutions is focused on providing retailers with the premier inkjet refilling solution, designed to generate maximum consumer satisfaction for this new revenue stream. RIS enables retailers to profitably deliver "like-new" cartridge quality to their customers, for a price up to 70% less than a new cartridge.
KEY SUCCESS FACTORS As a full service supplier and technology partner, RIS provides retailers with all the necessary components for an integrated in-store inkjet refill service.
1. LOYAL REPEAT CUSTOMERS - Research shows that consumers are initially enticed to refill their inkjet cartridge by the cost savings over purchasing a new cartridge. But their decision to become loyal, repeat customers depends on the quality of that refill solution. The three critical elements to delivering consumer satisfaction are: 1) Image Quality, 2) Total Pages Printed and 3) Refills per Cartridge. We invite you to review the unique RIS InkCenter™ (patent pending) vacuum chamber and ink delivery technology, which far outperforms the competition on these three factors. Exceed your customers' expectations with RIS's industry-leading quality and performance.
2. UNRIVALED EASE-OF-USE - An intuitive layout and design enables operators to be quickly trained and become advocates of the solution - another key to building a successful inkjet refill operation. That's why RIS offers the most user-friendly solution in the industry. The RIS exclusive 4-Step process (Drill, Clean, Fill and Test) virtually eliminates operator decisions and reduces the process to just a few, easy operator actions.
3. HIGH PRODUCTIVITY - The RIS InkCenter's™ built-in multi-tasking and parallel processing capability empowers the operator to process multiple cartridges simultaneously. The touch-screen user interface is reduced to just a couple of touches per cartridge, which not only enables a fast refilling process, but also allows the operator to work on several cartridges at the same time during peak periods. This increased productivity allows more customers to be serviced with a shorter delivery time.
4. BUILT-IN UPGRADE PATH - The RIS InkCenter™ allows for an easy upgrade path for refilling future cartridges yet to be introduced. This is done by utilizing a unique cartridge adapter system and by providing numerous extra ink slots to support future ink formulations. This flexibility is designed in to avoid major field disruptions, minimizing cost and downtime during the upgrades.
5. PROTECTED INTELLECTUAL PROPERTY - RIS owns all its intellectual property, with various U.S. patents filed. Also, RIS has developed trade secrets and holds an exclusive license on several key process steps. This strong intellectual property position demonstrates an ongoing commitment to indemnification protection for retailers using the RIS refill solution.
6. CONSISTENT RELIABILITY - All components and sub-systems on the RIS InkCenter™ are designed and built to "best-in-class" standards and procedures. This quality philosophy is based on delivering long term durability without calibration, reducing service costs and maximizing machine up-time. These are necessary elements in delivering robust performance in the demanding high volume retail environment.
LOWEST TOTAL COST OF OWNERSHIP - The economics of developing a successful inkjet refill program depend on much more than the cost of the equipment, service and consumables. Factors such as repeat business, customer return rate, equipment robustness, cost of field upgrades and operator advocacy will determine whether or not your inkjet program is successful. The RIS solution optimizes all these elements, quickly enabling sustainable profit growth.
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